Customer care desk

Here when you need assistance

Replies dispatched within one business day. Reach out for shade guidance, order updates, or return questions.

24h

reply window

30 days

return window

Mon-Fri

support hours

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Get in touch with our desk

Whether you need a custom shade recommendation or help tracking a package, drop us a line below.

Simple guidelines

Orders, tracking, and returns

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Order processing

Package tracking

Gentle returns

Orders are packed carefully and dispatched from our studio within one to two business days.

Tracking information is sent to your email the moment your box leaves our fulfillment desk.

Enjoy a thirty-day return policy for unused products returned in their original condition.